Frequently Asked Questions

Everything you need to know about your next favorite piece of jewelry.

How long will it take for my order to ship?

Most orders are processed within 1-3 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return window for most items in their original, unworn condition. Please note that earrings and final sale items are non-returnable for hygiene and clearance reasons.

How do I care for my gold-plated jewelry?

To maintain the shine, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place and gently wipe them with a soft microfiber cloth after wearing.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide! Shipping costs and delivery timelines are calculated at checkout based on your specific destination.

How can I find my ring size?

We provide a comprehensive Ring Size Guide on our website. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Are your stones ethically sourced?

We are committed to working with designers who prioritize ethical sourcing and sustainable production practices to ensure your jewelry feels as good as it looks.